This will reduce the final amount of your order.
Out of stock/refunded items: If an item is out of stock, your shopper will mark the item as out of stock, and we’ll remove it from your item total. If the replacement is less expensive, you will be charged less. If the replacement is more expensive than the item you ordered, you will be charged more. #INSTACART PRICE CHOPPER UPDATE#
If an item is replaced, we’ll update your receipt to reflect the replacement item price. Replacement items: You can choose to have items replaced or not if something is out of stock.Added items: After you place an order, you can still add items to it!.Any approved changes to your order during shopping can update the final total in your order receipt. When payment is submitted online, your card will be charged with the anticipated charge for your items, including estimated taxes and fees. Instacart support volume is very high right now – it will take a few days for the refund to appear on your account so thank you in advance for being patient. You will receive an email from Instacart letting you know the amount that will be refunded to your account. When you are finished, tap “submit issues”. Select the reason for the refund (wrong item, missing item, damaged item, etc).Rate your order 4 or less stars or tap “Report an issue”.
Tap the “Rate Order” button at the bottom of the screen. Go to the Instacart app and tap the account icon to access your account select “Your Orders” to find the purchase with the item you would like a refund for and tap on that order. You will receive an email from Instacart letting you know the amount that will be refunded to your account.įor an order placed through the Instacart App, follow these steps: Then select the item and tap “submit issue”. Tap “Report an Issue” below the comment box and select the reason for the refund (wrong item, missing item, damaged item, etc). Tap the link, and tap “next” and rate your experience.ģ. When your order is completed, you will receive a text with a link asking you to review your order.Ģ. You may still get a refund for items purchased online by following a set of the directions that are applicable to your purchase.įor an order placed through our Price Chopper app, follow these steps:ġ. IMPORTANT: Items purchased online can not be returned to the store.
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